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Terms and Conditions

These terms and conditions describe the basis for the purchase by you and sale by us of the goods described on this website (the "Website").

1. DEFINITIONS

In these terms and conditions, "we" and "us" means BURATTINOKIDS which is a trading name of New Central Fashion Limited, an English limited company under registration number 09739356, whose registered office is atUnit 201, 7 Whitechapel Road, London, E1 1DU. Our VAT number is: 241451242. You can email us at customercare@burattinokids.com if you have any queries or comments about BURATTINOKIDS.

2. FORMATION OF AGREEMENT

2.1 An agreement for us to sell you goods is made on the basis of these terms and conditions, and any other rules published on our Website (collectively, the “TOS”) when we accept your order for goods through the Website. (This agreement between us is referred to in TOC as this "Agreement"). You should read this Agreement carefully before placing any order on www.burattinokids.com. We recommend you should keep a copy of this Agreement for future reference.

2.2 The description of the goods, price, currency, VAT, insurance and delivery costs are set out in the order pages.

3. ORDERS AND PRICING

3.1 Orders shall be accepted at our sole discretion but are normally accepted if the goods are still available and items in your shopping basket are not reserved and may be purchased by other customers. The order reflects current pricing, you are based in a country to which we are currently able to sell and your credit or account card is authorised for the transaction.

3.2 Prices shown on the Website are in GBP, Euros or USD and are inclusive of VAT.

3.3 All prices and offers remain valid as advertised from time to time. The GBP, Euros or USD price of a product displayed on the Website at the time the order is accepted will be honoured, except in cases of patent error.

3.4 Product prices are set at the beginning of each season using existing currency exchange rates. These prices are subject to change if the applicable currency exchange rate changes before your order is accepted or the items are subject to markdowns at any time during the selling period.

3.5 Once an order is placed for available items, no changes can be made to that order. Orders placed separately will be shipped separately.

3.6 Customers purchasing from a country served as DDP will incur relevant import duty and tax. These costs are included in the final purchase price. Customers purchasing from a country served as DDU will be charged for the items purchased and shipping costs only. Import duty or tax costs will be invoiced to you directly from the courier or an import broker appointed by you. We recommend you contact your local customs authority to determine a landed cost price prior to purchase completion.

3.7 If you are a customer whose credit/debit card is not denominated in GBP, Euros or USD, the final price will be calculated in accordance with the applicable exchange rate on the day your card issuer processes the transaction.

4. ACCEPTANCE OF YOUR ORDER

4.1 Once you have made your choice and your order has been received, we will acknowledge the details of your order by an email. The acceptance of your order and completion of the contract between you and BURATTINOKIDS will be completed once we have emailed you to confirm the goods have been dispatched, unless you cancel your order before the goods have been dispatched.

4.2 The sale contract between you and BURATTINOKIDS is concluded in London, England and is subject to exclusive jurisdiction of England and Wales and the language of the contract is English. Neither our third-party party payment processor nor our nominated courier has the authority to accept an order on behalf of BURATTINOKIDS.

5. PAYMENT

5.1 BURATTINOKIDS accepts all major credit and debit cards, including Visa Electron, Visa, MasterCard, Maestro and AmEx enabled card.

5.2 You may also choose to pay with PayPal to enable you to shop online easily without entering your credit card details. When selecting the option to pay with PayPal at checkout, you will be directed to the PayPal site to 'Log In' and review the amount shown before clicking 'Pay Now'. Once this transaction is complete, you will be redirected to BURATTINOKIDSWEAR.

5.3 If you do not yet have a PayPal account, visit www.paypal.com to register. Your PayPal account will be charged immediately after the order entry process is complete.

5.4 Payment will be debited and cleared from your account upon completion of your order by BURATTINOKIDS. You confirm that the credit/debit card that is being used is yours or that you have been specifically authorised by the owner of the credit/debit card to use it. All credit/debit card holders are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card refuses to authorise payment to BURATTINOKIDS, we will not be liable for any delay or non-delivery.

6. PROMOTION CODES

If you have a promotion code that we issued to you, these are non-transferrable and there is no cash alternative. All promotion codes must be redeemed by a specified date and cannot be used in conjunction with other promotion codes or discounts.

7. DELIVERY DATES

7.1 We aim to dispatch all orders within 24 hours, or 48 hours during sale periods. Unless we specify otherwise, delivery times appearing on the site are estimates and are to be used as a guide only and commence from the date of dispatch and we will not be held liable in any way for any delays caused by destination customs clearance processes.

7.2 If delivery is delayed by any event outside of our control, we will contact you as soon as possible to let you know and we will take steps to minimize the effect of the delay. Provided we do this, we will not be liable for delays caused by the event, but if there is a risk of substantial delay you may contact us to cancel your order and we will give you a refund for any goods you have paid for but not received.

8. ACCESS TO THE WEBSITE AND CONTENT

8.1 We are continually improving our goods, so specifications or design changes may be made at any time. We shall use reasonable commercial endeavours to keep the Website up to date but information and specifications given are for your information only and are subject to change without notice.

8.2 We try to ensure that pictures of the goods on the Website are as accurate as possible, but there are technical limitations and slight variations in colour and texture between the pictures and the goods themselves must be expected.

8.3 We will endeavour to allow uninterrupted access to the Website, but access may be suspended, restricted or terminated at any time.

9. OWNERSHIP

9.1 BURATTINOKIDS is responsible for the goods during the time they are in transit and retains title to the goods until they are delivered to your specified delivery address. We require a signature for any goods delivered, at which point responsibility for your purchased goods passes to you. If you have specified a recipient who is not you for delivery purposes (for example as a gift) then you accept that evidence of a signature by them (or at that delivery address) is evidence of delivery and fulfilment by BURATTINOKIDS, and transfer of responsibility in the same way. The goods are your responsibility from the time we deliver them to the address you specified when you placed the order.

9.2 Goods supplied are not for resale.

10. WARRANTY

We warrant that the goods shall meet their specification and shall be free from defects in materials and workmanship at the time of delivery provided that the instructions governing use of the goods have been followed.

By placing an order for the subscription, you warrant that:

(a) you are capable of entering into binding contracts; and
(b) you have sought permission from the bill payer, if you are not the account/card holder.

11. EXCHANGE OR REFUND

We will be happy to exchange or refund any goods with which you are not completely satisfied. Please refer to our Returns Policy section on the Website for further information.

12. LIABILITY

12.1 If you have a valid claim in respect of any of the goods which is based on any defect in the quality or condition of the goods or their failure to meet specification in accordance with this agreement, we shall be entitled to replace the goods (or the faulty part in question) free of charge or, at our sole discretion, refund to you the price of the goods (or a proportionate part of the price).

12.2 We will take all reasonable care to keep your order secure, but in the absence of our sole negligence we cannot be held liable for any loss you may suffer if a third party obtains unauthorised access to any data (including credit and account details) you provide when accessing or ordering from the Website.

12.3 We shall not be liable to you in connection with this agreement in contract, tort (including negligence) or otherwise for any loss of profit, anticipated savings or data (in each case whether direct or indirect) or any indirect loss.

12.4 Our aggregate liability to you in connection with this agreement shall not exceed the value of the goods ordered by you.

13. STATUTORY RIGHTS

These terms and conditions do not affect your statutory rights (if appropriate) as a consumer.

14. MATTERS OUTSIDE OUR CONTROL

We shall not be liable to you or in breach of this agreement for delay or failure to perform if the delay or failure is due to a cause beyond our reasonable control.

15. E-MAIL, USER NAME AND PASSWORD

15.1 E-mails to you shall be to the address you specify to us. It is important that you give us an accurate and valid e-mail address and tell us of any changes to it.

15.2 User name and password you create on our Website will be personal to you and are not transferable. Any breach of security of a user name and password should be notified to us immediately. You will be responsible for any payments due for goods ordered through the Website by anyone using your user name and password.

16. GENERAL

16.1 If we fail to enforce a right under this agreement, that failure will not prevent us from enforcing other rights, or the same type of right on a later occasion.

16.2 If any provision of these terms and conditions is held to be unlawful, invalid or unenforceable, that provision shall be deemed severed and the validity and enforceability of the remaining provisions of these terms and conditions shall not be affected.

17. COMPLAINTS

If you have a complaint, please e-mail us at: customercare@burattinokids.com

18. PRIVACY

18.1 We comply with all applicable data protection laws in the UK.

18.2 Unless otherwise indicated in the box provided on the order page, you expressly agree that we may use information about you obtained by us under this agreement for the purpose of sending you promotions offered by us and/or any trustworthy third parties.

19. INTELLECTUAL PROPERTY

19.1 The copyright in the material contained in the Website, together with the website design, text and graphics and their selection and arrangement and all software compilations, underlying source code and software (including applets) belongs to and is exclusive property of New Central Fashion Limited, its subsidiaries or the providers of such information. All rights are reserved. None of this material may be reproduced or redistributed without our written permission.

19.2 BURATTINOKIDS is a trademark of New Central Fashion Limited. Other product and company names (if any) mentioned on this Website may be the trademarks or registered trademarks of their respective owners.

20. GOVERNING LAW

20.1 These terms and conditions shall be governed by and construed in accordance with English law.

20.2 Any disputes shall be subject to the exclusive jurisdiction of the English courts, to which both parties submit.